“I am the owner of Vicars Cross Dental Practice based in Chester. We are a 7 surgery dental practice, and I employ approximately 35 staff.
Over the past several years we have suffered from slow and very much reactive IT support, additionally our previous IT provider was based in London and whenever they visited us we had to pay for Hotel and Travel expenses! Early in 2015, I had decided enough was enough, and reached out to Rory and his Team.
When they arrived onsite they conducted an audit of the server and workstations and made recommendations around the products and services that would be suitable for us. The onboarding process took place over several weeks, and at the end, I have peace of mind that we have our IT needs covered, as we now receive unlimited telephone and remote support for a low fixed fee, no fees other than labour for onsite visits too!”